The queue clustered by root cause, replies drafted in your voice, escalations that arrive with everything engineering needs — and nothing sends without a yes.
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Intercom
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GitHub
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claude code — support agentStacklink connectedZendesk, Intercom, the shared inbox — one hosted link each. Agents answer as the person who signed in, in their queue view.
Clustering, drafting, escalating — the agent finds the right desk tools just-in-time, and reads never touch your meter.
Replies, bulk updates, escalation pings — held for one click, sent exactly once, kept on the record with who approved.
Which of today's tickets are about the same bug?
·QUEUE CLUSTERINGDraft replies for the overnight backlog — my tone.
·BACKLOG DRAFTSEscalate #4812 to engineering with everything they need.
·ESCALATIONWhich accounts reopened tickets twice this month?
·CHURN WATCHYour reply length, your escalation route, which accounts get a named owner — said once, applied on every queue after. Per agent, off by default, deletable.
stacklink · memoryRECALLED · 12msReplies stay under six linesyou said it once — it stuckEscalations ping @oncall in #support-war-roomlearned from the last P1Enterprise tickets get a named ownerlearned during onboarding weekFourteen duplicates of one checkout bug got one good answer instead of fourteen — and the bulk reply waited for the lead's yes before anything sent.
COMPOSITE OF STAGING RUNS — NOT A CUSTOMER CLAIM. YOUR STACK WILL DIFFER; THE GUARDRAILS WON'T.Plug in once — MCP or SDK — and every product on this page is already in the run.
free tier · no card · first tool call before your coffee cools